Oracle Knowledge Management 2020 Efektivigaj Esencaj

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Oracle Knowledge Management 2020 Testserio de Implementation Essentials | Ekzamennumero: 1Z0-1037-20

An Oracle Knowledge Management Cloud 2020 Certified Implementation Specialist has demonstrated the knowledge required to use and modify answers, set up reports and configure queues. Individuals who earn this certification are able to integrate with Connect Web Services for SOAP API and use Knowledge Advanced. Ĝisdata trejnado kaj kampa sperto estas rekomenditaj.

Ekzamenaj Temoj:

B2C Service Knowledge Foundation

• Use answers

• Modify answers

• Describe answers relationships

• Use answers search

• Use answer versioning

Microsoft Dynamics AX

• Classify reports

• Create reports

• Use reports features

• Explain the dashboard feature

B2C Service Products and Services – Common Features

• Describe products and categories

• Explain Service Level Agreements (SLA)

• Explain response requirements

Knowledge Advanced

• Explain views

• Use Knowledge Advanced features

• Manage Knowledge Advanced Content

• Use Knowledge Advanced Search Capabilities

Notu:

• Nuba teknologio estas ĉiam evoluanta. Oracle ĝisdatigas ekzamenenhavon regule, akordigi kun produktaj ĝisdatigoj kaj atestaj normoj. Kontrolu ekzamentemojn antaŭ sidi por via ekzameno por certigi ke vi estas preta por ajna ĝisdatigita enhavo.

Oracle Knowledge Management is an information management system that uses knowledge capture, stokado, and distribution tools that Oracle developed. Implementing Oracle Knowledge Management provides the features of solution search, kreado, organizo, and access to new solutions. Oracle Knowledge Management provides focused results that more directly relate to the issue being researched, thus reducing the cost of providing service while increasing customer satisfaction, and gaining an edge over competitors. Solution Security lets you manage who can view which information to help you manage the relative confidentiality and visibility of information.