How to prevent passive aggressive people from wreaking havoc
Can behavioral science help us learn how to deal with passive aggressive people so that we can more effectively solve our problems without getting drawn into unnecessary drama? Yes it can and Jennifer Hancock, author of several award winning books and founder of Humanist Learning Systems will teach us how.
This program discusses how passive aggressive behavior is rewarded. Techniques to ensure passive aggressive behavior doesn’t interfere with workflow, how to take responsibility for your part of the interaction and how to make sure you aren’t part of the problem. This discussion will cover 3 reasons why people behave passively aggressively and help you learn how to respond professionally and effectively to the problem so that these individuals don’t wreak havoc in your workplace.