Effective Email Communication: Enhancing Your Voice at Work
Email is a primary method of communication; тем не мение, many are not aware of appropriate skills and strategies for communicating effectively. В этом курсе, learners will build knowledge and understanding of email communication with the intent of improving both clarity and effectiveness. Course topics will include the following:
- understanding the nature of email communication
- considering the nature of an intended audience
- appropriate process for crafting an email
- strategies for enhancing communication in email message
- managing email inbox
Learners will have the opportunity to practice and reflect throughout the course.
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