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Information Technology Infrastructure Library exams –  SET 1

Information Technology Infrastructure Library exams – SET 1

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Price: $39.99

Information Technology Infrastructure Library  Foundation introduced candidates to the key elements, concepts and terminology found in Information Technology Infrastructure Library

The certification can help:

  • Those who require a basic understanding of the Information Technology Infrastructure Library  framework

  • Those who want to understand how Information Technology Infrastructure Library  can be used to enhance IT service management

  • IT professionals or others working within an organization that has adopted Information Technology Infrastructure Library

However, the Information Technology Infrastructure Library  Foundation certification can benefit anyone who has an interest in IT service management.

Are you preparing for the ITIL® 4 Foundation exam and want to pass it on your very first attempt?

The ITIL exam is an entry-level certification that tests your general awareness of ITIL concepts. It covers the key elements, concepts, and terminology used in the ITIL service lifecycle, including the links between lifecycle stages, the processes used, and their contribution to service management practices. There are a total of 40 questions and the time limit is 60 minutes. You must score at least 65 percent (26 questions) to earn the ITIL Foundation Certification.

To pass the test, you need to get the keywords right. Keywords are terms used in ITIL such as:

a) Service strategy

b) Service design

c) Service transition

d) Service level agreements

e) Operational level agreements

In the ITIL framework, keywords like these link to other keywords. For example, customer value is linked to a service strategy module. Similarly, maintenance is linked to continual service improvement, and so on. This will help you answer the questions correctly and at a quicker pace.

*** This course does not content the study material. This course contains 200 questions ****

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