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MB6-897: Microsoft Dynamics 365 Commerce Exam

MB6-897: Microsoft Dynamics 365 Commerce Exam

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Price: $19.99

Course in Pre-Launch Mode,Total number of question will be around 70+.

MB6-897: Microsoft Dynamics 365 Commerce Exam | MB6-897 Test series

It cover 100% of Microsoft MB6-897 certification syllabus.

Exam Topics:

Set up and configure organizational parameters (20 – 25%)

  • Model an organization

    • This objective may include but is not limited to: create models of organizations; create and configure organization hierarchies; create and modify retail operating units

  • Configure retail parameters

    • This objective may include but is not limited to: set up a retail store set up info codes and sub codes; assign and translate info codes; configure units of measure and conversion; define retail parameters; set up sales tax and sales tax overrides; describe and configure payment methods; configure payment connectors; set up credit card payment services; configure full-text search, and create number sequences for retail components

  • Configure workflows

    • This objective may include but is not limited to: Describe retail workflow features; configure workflow prerequisites; create and configure workflows, activate a workflow; associate workflows with an organization; monitor workflow status

  • Integrate stores

    • This objective may include but is not limited to: configure and monitor Commerce Data Exchange services; test and troubleshoot Async client and server connectivity; view retail channel transactions; set up store locator groups

  • Manage retail channels

    • This objective may include but is not limited to: build an online store; synchronize online store sales orders; create a call center; create retail stores; extend retail functionality for sales orders; describe cloud point-of-sale (CPOS) and modern retail point-of-sale (MPOS) capabilities

Set up and Configure Point of Sale (10 – 15%)

  • Perform Point of Sale (POS) set up processes

    • This objective may include but is not limited to: set up offline, functionality, receipt, hardware, visual, email notification, and channel integration POS profiles; configure a receipt format; set up data distribution; document business processes by using Task Recorder

  • Configure POS terminals

    • This objective may include but is not limited to: configure POS permission groups; create registers and POS devices; create screen layouts that use button grids and images; manage drawer operations

  • Configure barcodes and labels

    • This objective may include but is not limited to: create and view barcodes for specific products; print shelf labels; create barcode masks

Set up and Configure Products (15 – 20%)

  • Configure basic product parameters

    • This objective may include but is not limited to: create product dimensions and dimension groups; create a product; create and modify product attributes; create product features and assortments; create product relationship types and product relationships; create a product master or variant; create, assemble, disassemble, and sell product kits

  • Build product category hierarchies

    • This objective may include but is not limited to: describe hierarchy types; create a category hierarchy; maintain hierarchies; bulk edit a category

  • Create and manage catalogs

    • This objective may include but is not limited to: Create a catalog; configure and analyze catalog layout; update, validate, approve and publish catalogs; create source codes

  • Manage delivery modes

    • This objective may include but is not limited to: set up delivery modes; add channels to delivery modes; add products to delivery modes

  • Manage direct delivery

    • This objective may include but is not limited to: set up direct delivery; configure products and sales orders for direct delivery; confirm direct delivery orders; create pick waves; set up the picking process; create a workbench; generate picking workbench sessions

  • Manage pricing discounts

    • This objective may include but is not limited to: create catgory pricing rules; discount products based on catalogs; set up affiliated pricing; adjust prices; create price groups; configure mix and match discounts; create quantity discounts

  • Connect vendor information to products

    • This objective may include but is not limited to: create a vendor catalog; set up price margin alerts on a product; define price points for products; add vendor product numbers to a product

Manage Retail Operations (15 – 20%)

  • Manage workers

    • This objective may include but is not limited to: create jobs; create positions; set up a worker; create and link address books; implement role-based security; view and manage shifts

  • Generate retail information reports

    • This objective may include but is not limited to: identify available reports; identify available workspaces; perform recency, frequency, and monetary (RFM) analysis

  • Implement customer loyalty schemes and gift cards

    • This objective may include but is not limited to: describe the loyalty setup process; configure prerequisite components; create a customer loyalty scheme and program; process loyalty transactions; resolve loyalty card number conflicts; add products to loyalty schemes; set up physical and virtual gift cards; add funds to a gift card

  • Manage journals

    • This objective may include but is not limited to: describe post statement actions; create and calculate a statement; view posted statements; configure batch processes for statements

  • Manage inventory replenishment and fulfillment

    • This objective may include but is not limited to: build replenishment rules; implement cross docking for product distribution; create a buyer’s push; create a replenishment hierarchy; create service categories; set up distributed order management

  • Manage a call center

    • This objective may include but is not limited to: create fraud rules; create a continuity program; create continuity orders; implement credit card and refund workbenches; configure check holds; set up credit limit checking; create rules for up-selling and cross-selling; set up target markets; create and use scripts

Conduct Retail Activities (25 – 30%)

  • Perform POS operations

    • This objective may include but is not limited to: conduct a transaction; override a price; identify reason codes and hold codes; hold and recall a transaction; clear a hold

  • Manage sale orders

    • This objective may include but is not limited to: view detailed status information for a sales order; identify sales order cancellation constraints; configure price matching; configure prepayment

  • Manage customers

    • This objective may include but is not limited to: create a customer; check for duplicate customers; merge and unmerge customer records; create and configure cases; search for a customer

  • Manage drawer operations and daily operations

    • This objective may include but is not limited to: perform opening procedures; conduct tender operations; perform overrides; perform closing procedures; open, pause, resume, and close shifts; clock in and out; create sales with cash or credit card payments; void transactions; accept returns

  • Manage installment billing

    • This objective may include but is not limited to: set up and configure installment billing; create payment schedules; add installments to a sales order; process installment billing payments

  • Manage returns and Return Merchandise Authorization (RMA) processing

    • This objective may include but is not limited to: identify steps in the RMA process; create an RMA; configure process return options; configure payment methods for returns

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